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Privacy Policy

Privacy Policy

At Crack MDMS, accessible at crackmdms.com, we are committed to protecting the privacy of our users. This Privacy Policy describes the types of information we collect, how we use it, how we share it, and the choices you have regarding your information when you visit or use our NEET PG preparation platform.

When you register for a Crack MDMS account or otherwise interact with our service, we collect personal information that you provide voluntarily—such as your name, email address, phone number, and payment details. If you enroll in Personal Accountability Coaching, we also collect additional details like your preferred contact medium, check-in frequency, coaching style preferences, study targets, and accountability challenges, all to personalize our support. In addition, we automatically gather technical data—IP addresses, browser type, operating system, and pages visited—to help us monitor performance, diagnose issues, and continuously improve your learning experience.

We use your information primarily to deliver and personalize our services. This includes creating and managing your account, granting access to the Question and Image Banks, Notes & Flashcards, Grand Mock Tests, and the NEET PG 2025 Predictor. Your data also enables us to process payments, schedule coaching sessions, send you important updates or promotional offers, and ensure the smooth operation of our platform. We may employ cookies and similar technologies—such as local storage and web beacons—to remember your preferences, maintain your session, and compile analytics. While you can disable cookies in your browser settings, please note that certain functionality may be impaired.

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in payment processing, hosting, analytics, or customer support, all under strict confidentiality agreements. We may also disclose information if required by law or to protect the rights, safety, or property of Crack MDMS, our users, or others. In the event of a merger or acquisition, your data may be transferred to the acquiring entity, provided they honor the commitments outlined in this policy.

We implement industry-standard security measures—such as encryption in transit (TLS/HTTPS), secure data storage, and access controls—to guard against unauthorized access or alteration of your information. Nevertheless, no online system is entirely immune to attack, so while we strive to protect your data, we cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements. If you choose to close your account, we will either anonymize or securely delete your data, except where retention is legally required.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict certain processing activities; withdraw consent; or receive a copy of your information in a portable format. To exercise these rights, please contact us using the details below. Our platform is intended for users aged eighteen and above; we do not knowingly collect personal information from individuals under that age, and we will promptly delete any inadvertently collected data.

Our service may contain links to third-party websites or resources over which we have no control. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will revise the “Last Updated” date and, where appropriate, notify you by email or through an in-app announcement. Continued use of our platform after such updates constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Privacy Officer at privacy@crackmdms.com or by mail at:

Crack MDMS

Contai, West Bengal, India

Thank you for trusting Crack MDMS with your NEET PG preparation. We value your privacy and strive to provide a secure, reliable learning environment.

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